How do I reopen an already submitted response? : Pellustro Customer Support

How do I reopen an already submitted response? Print

Created by: Pellustro Support

Modified on: Thu, 29 Mar, 2018 at 3:11 AM

A participant can request to re-open an assessment. This request can only be raised against assessments for which responses have been submitted.

To request to re-open an Assessment

Locate the request to re-open assessment icon.
By clicking on the icon a pop-up appears showing the request message. It shows the default message which can be edited by the participant.

By clicking on Submit a request is send to the manager of the assessment and a blue tick appears on the icon.

Note : It's up to the Manager whether he/she wants to accept/reject the request made by the Participant.

For more information on Pellustro and its features, go to https://pellustro.freshdesk.com/support/solutions

Pellustro is the author of this solution article.

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